Terms of Service

What Blizziq does

Blizziq provides software for small snow-clearing and lawn-care operators. Operators can use snow and lawn modes with a shared customer list, save their own route order, publish customer enrollment pages when available for their configured service, and review and confirm service updates by email or SMS. Customers can separately opt in to email and SMS service updates. SMS is not currently available because the service owner must configure an SMS provider and verify sending. Until then, an SMS result is unavailable; selecting Email + SMS may still send email, and selecting SMS alone never substitutes email.

A public enrollment page lets a customer send an unpaid request for a published snow-clearing or lawn-care service and select an operator-set per-visit or full-season option. The page records the configured price and currency. A request is not an accepted job, a promise that service is available, or proof that any money was paid. The operator must confirm the service and its availability directly with the customer.

Operator subscription

The single Blizziq operator plan costs USD $49 per operator per month. An eligible operator checkout starts with a 14-day free trial, followed by a USD $49 monthly recurring subscription. The subscription renews monthly until it is cancelled through the Manage subscription flow in the operator dashboard, subject to the checkout terms and rights that apply by law. Creating an account or saving private setup does not start a subscription.

The operator subscription is payment for Blizziq software. It is separate from any prices an operator charges customers for snow-clearing or lawn-care work. Blizziq takes 0% of operator service revenue.

Operator subscription checkout is hosted by Stripe. Checkout availability and the payment method or charge shown there can depend on the operator’s country and card eligibility. Review the amount and currency shown at checkout before confirming. A bank or card issuer may convert USD or apply its own fee. An operator can manage an existing subscription from Dashboard → Billing when the Manage subscription option is available.

Account access is intended for users worldwide, but account and subscription access are not guaranteed in every location. Availability can be limited by applicable law, the identity provider used for account access, Stripe’s supported countries, or card and payment-method eligibility. No subscription is active unless the operator completes eligible checkout and Blizziq verifies the subscription or trial.

Customer service payments and operator-recorded status

Customer card checkout is not currently available. Blizziq does not yet have platform-enabled Stripe Connect onboarding for each service operator or a destination-payment capability that can route customer charges to that operator with a $0 application fee. Until this is enabled and the operator’s connected account is ready, a public signup is an unpaid request and no customer card charge is made.

When operator-level Connect payments become available, each customer service charge is intended to settle to the Stripe connected account of the operator whose page created that enrollment. Blizziq’s application fee for those charges is 0% and $0. Payment availability remains subject to the connected account’s readiness and Stripe’s actual country, currency, and card eligibility. A customer’s payment is reported as processor-paid only after the server verifies the exact checkout session and matches its enrollment, operator, service choice, amount, and currency. Pending, canceled, failed, mismatched, and unverifiable payments are not reported as paid.

Processor-confirmed payment and an operator’s manual Paid/Unpaid record are separate persisted statuses. A manual update is the operator’s own report and never verifies payment. A processor update does not overwrite the operator’s record; the two may disagree. A signup, displayed price, or operator subscription checkout does not prove that a customer paid or that service is available.

The operator software subscription is separate from customer service payments. It costs USD $49 per operator per month and an eligible subscription checkout includes a 14-day free trial. It does not collect or settle customer service charges.

Operator and customer responsibilities

• Operators must provide accurate service, location, price, currency, and time-zone information; decide whether and when they can provide service; and handle customer service, cancellations, and refunds. Until customer card checkout is enabled for a ready connected account, operators and customers must arrange any service payment themselves; a Blizziq enrollment request does not collect it.
• Operators are responsible for using customer information lawfully, giving required notices, obtaining any required permissions, keeping account access secure, and sending each service-update channel only to customers who separately opted in to that channel. SMS opt-in is never inferred from a phone number or email consent. Service updates must not contain promotional content. Operators must meet the privacy, messaging, tax, consumer, safety, licensing, and other legal duties that apply to their own work.
• Customers must provide accurate enrollment and contact information and decide whether to submit a request. A submitted request is unpaid. Any card payment option, when available, depends on the operator’s connected-account readiness and Stripe eligibility for the relevant country, currency, and card.
• Everyone using Blizziq must protect their account credentials, use information they are authorized to provide, and follow the laws that apply to them.

Acceptable use

Do not use Blizziq to break the law, send unwanted or misleading messages, advertise through service updates, misuse customer information, interfere with the service, access another person’s account, or submit information you are not authorized to use. We may limit or suspend access when reasonably needed to protect users or the service, address misuse, or comply with law.

Privacy, fees, and legal duties

The Blizziq Privacy Policy describes how Blizziq handles account, service, and enrollment information. Operators are separately responsible for their collection and use of customer information through their business and for any notices, consent, safeguards, retention, and access rights required for that use.

Operators are responsible for taxes and other legal duties related to their own services and business. Blizziq’s current operator checkout does not calculate or collect tax; any tax an operator owes remains their responsibility. A bank or card issuer may convert the USD charge or apply its own fee. Blizziq does not promise that its features, payment options, or legal coverage are available in every country, or that an operator’s service complies with the laws where the operator or customer is located.

Availability, service changes, and limits

We work to make Blizziq available, but do not promise uninterrupted or error-free access, delivery of every email or SMS, or that saved routes, map information, or service updates will meet every user’s needs. A provider accepting a message does not guarantee delivery. Blizziq labels SMS as delivered only after a verified delivery receipt; timeouts and missing results remain unconfirmed. Features may depend on internet access and third-party services. We may change, suspend, or discontinue features, with notice where required by law.

To the extent permitted by applicable law, Blizziq is provided as available and without a guarantee that it will be uninterrupted or suitable for a particular business. Nothing in these Terms limits a right, remedy, or responsibility that applicable law does not allow to be limited.

Changes to these Terms

We may update these Terms as Blizziq changes. We will update the date above and give notice of material changes when required by law. A change takes effect as stated in the notice or as required by law. If you do not agree with an updated term, stop using the affected service; an operator can manage a subscription through Dashboard → Billing when that option is available.